
Is Tradeshow worth the money?
CJ Hayden, MCC
If you're an active networker, it's likely that many
organizations you belong to will offer you an exhibit booth
at a conference or meeting. But is this kind of exposure a
good investment for a consulting or professional services
business?
Participating in a trade show, tabletop forum, or other
promotional event can consume a significant amount of time
and money. Before making a commitment, check your marketing
budget. Add up all the costs of being an exhibitor,
including the booth or table fee, display materials,
marketing literature, promotional items or door prizes, and
staffing your booth.
Divide the total cost by the number of customers you can
honestly expect to get as a result of this event. Once you
see how much each customer is going to cost you, do you
still think it's worth it? Can you think of an easier or
cheaper way to make the same number of sales?
Only if your event passes this test should you go ahead with
it. Many service business owners have found exhibit booths
at large trade shows to be an expensive mistake. On the
other hand, tabletop displays or free demonstrations at
smaller events have become a solid source of new customers
for some professionals. Ask colleagues in your field what
has worked, and not worked, for them.
Keep in mind that a trade show is a source of LEADS, not
clients. You will still need to convert the leads to paying
customers after the show is over.
Once you make a commitment to exhibit, plan ahead to get the
most out of your participation. Here are some ingredients
you should consider:
Advance Publicity - You will get more mileage from the event
if you invite your own prospective customers to attend. Many
trade shows will provide you with postcards or flyers for
this purpose.
Exhibit Booth - Your booth or display table should reflect
the quality and professionalism of your products and
services and display them visually. For a service business,
use samples of your work, photographs, testimonial letters,
press clippings, etc. to make what you do as tangible as
possible. Try to find out what sort of displays other
exhibitors will have. You don't want to look cheap or
unprepared by comparison.
Marketing Literature - If you exhibit at a large event, be
prepared to give away many copies of your literature. Some
attendees make a habit of taking something from each booth,
regardless of whether they are actually interested. It's a
good idea to have a relatively inexpensive piece available
for the taking, and keep your more costly brochure or
marketing kit behind the table to give to serious prospects.
Script or Outline - Prepare in advance what you will say to
people who come by your booth. Think of one good qualifying
question you can ask at the outset of a conversation to see
if the person you are speaking with is a prospect for you.
Write out a script for any helpers so they can answer
predictable questions. If you will be conducting a
demonstration, write a script or outline for it, and be sure
to rehearse!
Capturing Leads - The traditional way to capture the contact
information of people who attend an event is to collect
their business cards for a drawing. This can result in a
large number of cards, with no way of knowing who is a
legitimate prospect. Insert a qualifier into your drawing --
ask people to answer a qualifying question on the back of
their card before dropping it in. To save time at an exhibit
booth, use two stickers of different colors to indicate yes
or no.
Logistical Details - Make a list of the small things that
could make your day more successful and you more relaxed,
such as extra helpers, bottled water, comfortable shoes, pen
and paper, and plenty of business cards. If all the details
are handled, you can concentr